Shipping Policy

Shipping and delivery

We ship to the destinations available at checkout. Shipping charges, available services and estimated delivery times are calculated before payment based on the destination and order.

Processing

Orders are checked and prepared before dispatch. You will receive a shipping confirmation and tracking information when available. Delivery estimates begin after dispatch and can be affected by weekends, public holidays, customs or carrier delays.

Address and receipt

Please provide a complete and accurate delivery address and phone number. High-value orders may require a signature or identity verification. Brenta is not responsible for delays caused by incomplete or incorrect customer information.

International orders

Import duties, taxes and customs fees, when applicable, are the customer’s responsibility unless checkout states otherwise. Customs authorities may request additional information.

Damage or loss

Inspect the parcel promptly. Report visible damage, missing contents or delivery issues to brenta.fashion@gmail.com with your order number and photographs as soon as possible.